At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, which is why we only charge for the tile and offer free shipping on all sample tiles. We also offer the ability to order up to 3 free cut samples from a selected range of tiles. To order a sample, simply click the "Order Sample" or the "Free Cut Sample" button and then proceed to the checkout. Alternatively, you can call our customer service team on 0345 307 5000. And don't forget, we have over 100 branches nationwide where you can get a full tile sample.
Once you have ordered a sample, one of our picking team will carefully wrap your tile to ensure you receive it in pristine condition.
Sample tiles are sent via a Parcel courier and are usually received within 24-48 hours*. We also include a tracking number so that you can track your parcel online for full tile samples. Cut samples are sent via Royal Mail.
Please note that our sample service is offered so that you can view tiles prior to placing an order. Any duplicated sample orders believed to be for the same person/address will not be despatched and will be automatically refunded.
At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, in order to see how the tile fits in the room you would like to tile.
Samples need to be purchased in store, however can also be returned for a full refund within a year.
Some tiles may need ordering in, so please allow 6 working days for collection.