Sample Service
On-line Sales
- At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, which is why we only charge for the tile and offer free shipping on all sample tiles and flooring. We also offer the ability to order up to 3 free cut samples from a selected range of tiles or flooring. To order a sample, simply click the "Order Sample" or the "Free Cut Sample" button and then proceed to the checkout. Alternatively, you can call our customer service team on 0330 053 3362. And don't forget, we have over 50 branches nationwide where you can get a full tile sample.
- Ordering a sample is a vital part of the project planning process, for this reason, we always suggest purchasing a full-size sample where possible. Many ranges have subtle nuances throughout their surface which are hard to appreciate from a cut sample, full size samples show the tiles true beauty as it was intended and can sit in situ as light changes throughout the day, this ensure the correct choice is made and avoids disappointment.
- Once you have ordered a sample, one of our picking team will carefully wrap your tile to ensure you receive it in pristine condition.
- Full Size Sample tiles are sent via a Parcel courier and are usually received within 3-5 days*. Cut samples of tiles or flooring are sent via Royal Mail.
- Please note that our sample service is offered so that you can view tiles or flooring prior to placing an order. Any duplicated sample orders believed to be for the same person/address will not be dispatched and will be automatically refunded.
Shop our ranges by clicking on the links below:
Store Sales
- At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, in order to see how the tile or flooring fits in the room you would like to renovate
- Samples of tiles need to be purchased in-store; however, they can also be returned for a full refund within 90 days.
- Some tiles or flooring samples may need ordering in, so please allow 6 working days for collection.
Shop our ranges by clicking on the links below: