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Store of the Month: Southport

For May's Store of the Month, we spoke to our team at Tile Giant Southport to find out more about how they help customers to find their ideal tile.

Since 2003 Tile Giant has been sourcing high quality tiles from around the world, providing the latest materials and styles to transform your home.

Our ethically and sustainably sourced materials can be viewed in over 90 stores across the UK, and we’re helping you find out more about your local Tile Giant store in Southport

Tile Giant Store of the Month for May 2019 is Southport

Meet Tile Giant Southport

We spoke to Store Manager Mark Rimmer, to find out more about Tile Giant Southport and how they can help Tile Giant customers find the right tile for their needs.

Tell us about the team at Tile Giant Southport

The team at Southport is made of up of 3 members of staff with over 15 years' experience in the tiling industry.  Working alongside me are my sidekicks Paul T and Paul T. 

What do you like most about living in Southport?

Southport is a lovely seaside town with lots of things always going on.  We have some of the best golf courses around, hosting the Open and this year is the UK Masters.  We also host the Southport Air Show, Flower Show and The British Musical Firework Awards, so never a dull moment.

How can Tile Giant help customers find their perfect tile?

Our aim here in Southport is to help be a part of the design process and give every customer the dream bathroom or kitchen that they have always wanted at an affordable price.  We have over 15 inspirational kitchens and a vast array of bathroom tile settings to help visualise the end design.

Southport is our most bespoke store, being part of a Wickes Kitchen and Bathroom Showroom.  That being said, it's the only place you can get a whole room design from start to finish.  We can place tiles around the showroom to show you the end design in its real form.

Catering for both retail and trade, the team at Tile Giant Southport prides itself on our product knowledge, first class customer service and we won't stop until you are happy.  We also have a relaxed approach, meaning we are there to help when you want and not harass you from the moment you enter the store.

What tiles are proving popular at the moment? 

We have lots of new styles around at the moment and in the past month have updated 12 new in-store displays with a further 6 to be done in May, so lots to consider and there's a tile for every occasion and every budget. 

For the past 2 years our most popular tile has been the Palewood range and has a very impactful 3D feature which gives a great finish without an extra cost.

What makes Tile Giant stand out over other retailers?

Tile Giant has a very family orientated working ethic and we work as a team, not just as individuals.  Our aim is to look after every customer who walks through our doors, whilst having fun and enjoying being at work. 

About Tile Giant Southport

Tile Giant Southport is ideally located within Wickes, on Kew Retail Park just off the A570 and Foul Lane. There’s plenty of free customer parking easily accessible on site.

As with many Tile Giant stores, we’re open for extended hours so you can get the materials you need, when you need them.

Our Southport tile showroom is open from 8:00 am to 6:00 pm throughout the week, 9:00 am to 5:30 pm on Saturdays and 10:00 am until 4:00 pm on Sundays.

Tile Giant Southport is also open on Bank Holidays if you’re planning on tackling some DIY over the long weekend.

Why visit Tile Giant in-store?

When you visit Tile Giant in-store you can browse a huge range of wall and floor tiles for kitchens and bathrooms, showcased in bright and clutter free stores. Speak face to face with expert staff who can help you pick the right tiles, adhesives and quantities to make sure that your job is carried out to budget and without surplus materials.

You can also find all the tools and accessories you need to prepare your surfaces, install and maintain your tiles with our Trade Rewards scheme providing great benefits for trade professionals.

If you’d prefer to order online you can reserve and collect in store and return excess tiles with our buyback service, but please contact customer services on 0345 307 5000 to arrange this.

What people are saying about Tile Giant Southport:

 Tile Giant Southport 5 Star Reviews

D Evans: As a bathroom installer, one of the best tile shops in Southport for product knowledge and customer service. Nothing too much trouble.

B Hollings-Tennant: What an amazing service. I wanted a feature wall behind my table and a split face tile was recommended. I'm over the moon with how it looks and every guest at my house is wowed by the tiles. From order to receiving the tiles it only took 3 days. I couldn't recommend Tile Giant and the staff more highly. I will be using them again for any future purchases.

Contact Tile Giant Southport on 01704 500531

Click here to find your local Tile Giant showroom

Need more help? Call our team of experts on 0345 307 5000

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