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Store of the Month: Lincoln

The 5 members of our team at Tile Giant Lincoln store have a combined experienced of over 94 years in the tile industry. We spoke to store manager Mike Quinn to find out more about his team of Dave H, Dave G, Stephen and Bridie.

 

Since 2003 Tile Giant has been sourcing high-quality tiles from around the world, providing the latest materials and styles to transform your home.

Our ethically and sustainably sourced materials can be viewed in over 100 stores across the UK, and we’re helping you find out more about your local Tile Giant store in Lincoln.

Tile Giant Store of the Month Lincoln

Meet Tile Giant Lincoln

The 5 members of our team at Tile Giant Lincoln store have a combined experienced of over 94 years in the tile industry. We spoke to store manager Mike Quinn to find out more about his team of Dave H, Dave G, Stephen and Bridie.

How can Tile Giant help customers find their perfect tile?
Tile Giant have just gone through one of the biggest updates to their range ever, so now more than ever our tiles are on trend and cover most people’s requirements. The best advice we can give to customers is to decide first which colour or style tile you want to build your room around as these are a permanent feature, which you can then add impact and colour with further accessories.

Which styles are proving popular at the moment?
Patterned and wood ranges seem to be the most popular at the moment. These provide a feeling of warmth to your home which can be very welcoming. As they vary so much and can be laid in an adaptable way you can make your own style from them which is unique to your house. Personally, my favourite style at the moment is the new wood effect distressed tiles. They look and feel like the real thing but are far more durable than real wood options.

What makes Tile Giant stand out over other retailers?
The proof is in the pudding, as they say. Our staff put our customers first, whether they’re in the trade or DIY, so we’re focused on customer satisfaction. We see customers returning time after time, thanking us for our advice and helping them complete their dream room.

How can Tile Giant help local traders deliver the best projects for their customers?
We know our traders because we have dealt with them for years. We know how they work and what works best for them. We give their customers advice based on that relationship.

Lincoln Tile Giant Team

How important is it for you to get to know the local traders in Lincoln?
It’s paramount that we get to know our local traders as they are essentially our unpaid sales reps. Long after we’ve closed up for the night they’re often pricing up new jobs and recommending Tile Giant products to their own clients.

They need to be confident enough to send customers to us knowing that they’ll get the excellent, honest service we provide, as though they were taking care of them themselves. As such, we’ll never recommend a tile or product that would be unsuitable for their installation.

Have you seen any trade projects that really stood out?
The first purpose-built mosque in Lincoln stood out as one job well done recently. but to be fair the reports back from our tilers and traders customers is nearly always very good.

Why should people looking for tiles come and see you over any other tile stores?
Our friendly and experienced team take the time to listen to our customers to help them achieve their dream. Once we’ve established the style and size of the job we’ll recommend the materials they’ll need so they’re not spending over their budget.

It’s our honesty which makes our customers want to return to Tile Giant so we treat them the same as we would like to be treated if we were out shopping.

 

About the store

Tile Giant in Lincoln is ideally located just outside of the city centre, on Sunningdale Trading Estate, with free customer parking easily accessible off the B1003, Tritton Road.

As with many Tile Giant stores, we’re open for extended hours so you can get the materials you need, when you need them.

The Tile Giant Lincoln showroom is open from 7:30 am to 6:00 pm throughout the week, 9:00 am to 5:30 pm on Saturdays and 10:00 until 4:00 pm on Sundays.

Our Tile Giant store in Lincoln is also open on Bank Holidays if you’re planning on tackling some DIY over the long weekend.

 

Why visit Tile Giant in-store?

When you visit Tile Giant in-store you can browse a huge range of wall and floor tiles for kitchens and bathrooms, showcased in bright and clutter free stores.

Speak face to face with expert staff who can help you pick the right tiles, adhesives and quantities to make sure that your job is carried out to budget and without surplus materials.

You can also find all the tools and accessories you need to prepare your surfaces, install and maintain your tiles with our Trade Rewards scheme providing great benefits for trade professionals.

If you’d prefer to order online you can reserve and collect in store and return excess tiles in our buyback service, but please contact customer service on 0345 307 5000 to arrange this.

 

What people are saying about Tile Giant Lincoln

Ann - Thank you to Mike and the team at the Lincoln store for the time and advice given to novices to ensure our choices were just right for our kitchen project. We will definitely be back for the next project we undertake.

Gordon - Just popped in and received excellent service from the team, they had just what I wanted. A credit to your company. Many thanks.

Sara - Outstanding service. Mike went above and beyond. 100% recommend.

 

Get in touch

 

Contact Tile Giant Lincoln on 01522 345900

Click here to find your local Tile Giant showroom

Need more help? Call our team of experts on 0345 307 5000