- At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, which is why we only charge for the tile and offer free shipping on all sample tiles. To order a sample, simply click the "Order Sample" button and then proceed to the checkout. Alternatively, you can call our customer service team on 01782 597777. And don't forget, we have over 100 branches nationwide where you can get a sample.
- Once you have ordered a sample, one of our picking team will carefully wrap your tile to ensure you receive it in pristine condition. We only send out full size samples, not just off cuts.
- Sample tiles are sent via a Parcel courier and are usually received within 24 hours*. We also include a tracking number so that you can track your parcel online.
- Please note that our sample service is offered so that you can view tiles prior to placing an order.
- At Tile Giant we believe it is important for our customers to be able to view tiles before they commit to placing an order, in order to see how the tile fits in the room you would like to tile.
- Samples need to be purchased in store, however can also be returned for a full refund within a year.
- Some tiles may need ordering in, so please allow 6 working days for collection.
If you would like to request callback from one of our stores, please select your store below and they will call you back at their earliest opportunity.
Thank you for your callback request, we will endeavour to contact you as soon as we can during business hours.