Our promise to you

We check prices on our bestsellers daily against other major retailers

Our experts check products to ensure that your tiles are of the highest quality and are ethically sourced

We save costs at Tile Giant to keep our prices low, so we will match any like for like product that is available in other stores

How it works: If you find a cheaper price in other tile retail stores, this must include any delivery charges that you will incur. Bring the quote into store or email it to us at customerservice@tilegiant.co.uk and we’ll match it, either before you buy or even up to two weeks after you have bought from us.

In our best judgment, the product must be the same size, colour, design and material: the decision of the store manager or website manager, where appropriate, is final.

We have a rigorous Quality Assurance auditing procedure of all of our suppliers which covers many aspects including; product quality conformance, environmental protection and the safe handling of materials, employee health and safety and ethical employment, covering all relevant national and international laws.

Customer rating is the average satisfaction score provided by customers who rated our service across our stores from 1st January 2016 to 31st December 2016

Please note: we reserve the right to withdraw the price promise or amend the terms and conditions of the price promise at any time.